1. Introduction

At Eco-Toners, we respect and protect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase from us. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: When you place an order, we collect your name, email address, phone number, shipping address, and payment details.

• Transactional Data: This includes information about the products you purchase, payment details, and delivery information.

• Website Usage Data: We use cookies and similar technologies to collect data on how you use our website (such as IP addresses, browser types, and device information).

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders, including shipping and payment.

• To provide customer support and respond to your inquiries.

• To send you order updates, promotional emails, or marketing communications (only if you have opted in).

• To improve the functionality and user experience of our website.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners in the following circumstances:

• Service Providers: We may share your data with third-party companies that provide services such as payment processing, delivery, and email communications.

• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, we will securely delete or anonymise your data.

6. Security of Your Information

We use industry-standard security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.

• Correction: If your information is incorrect or incomplete, you can ask us to update it.

• Deletion: You can request the deletion of your personal data in certain circumstances.

• Opt-Out: You can opt-out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

• Object: You have the right to object to the processing of your personal data for marketing purposes.

8. Cookies

We use cookies and similar technologies to collect information about how you interact with our website. Cookies help us improve the user experience by remembering your preferences and tracking website usage. You can manage cookie preferences through your browser settings.

For more information, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to eco-toners.co.uk. We are not responsible for the privacy practices of other websites. Please read their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be shown at the top of this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

Email: info@eco-toners.co.uk